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Our Fundraising Promise

UK-Med / Our Fundraising Promise

#1 We spend donations so they have the greatest impact for our patients.

#2 We value every gift, large and small, and we will always put your gift to work as quickly as we can.

#3 We will always thank you for your support, and send you communications that update you on the impact of your gift.

#4 Your support helps people all over the world. We’ll share stories of our work and be honest about the challenges we face.

#5 We’ll never sell your data.

#6 We’ll make it clear and easy for you to choose how you hear from us. If you ask us not to contact you we won’t, unless it’s a legal requirement.

 

#7 Our staff, suppliers and volunteers will adhere to the Institute of Fundraising’s policy on vulnerable people.

#8 To help us be efficient we will sometimes work with external suppliers to contact you. We’ll train, monitor and regulate our external suppliers to meet our standards.

 

 

 

#9 We will not make cold telephone calls to members of the general public.

 

#10 If we get things wrong, we’ll be upfront about our mistakes, apologise and fix them. We take complaints seriously, and they can be directed to enquiries@uk-med.org.

#11 We are registered with the Fundraising Regulator and are committed to abiding by the Code of Fundraising Practice.

To contact our friendly fundraising team email fundraising@uk-med.org or call 0300 140 9984