Operations Director

Can you lead our operations directorate to grow and coordinate our life-saving humanitarian health operations?

Role: Operations Director

Hours: Full-time

Pay: Circa £70,000 GBP annual gross (negotiable dependent on experience)

Duration: Permanent

Location: UK-Med Office, Manchester, UK (Hybrid working available)

Visa sponsorship may be available for exceptional candidates for this role, subject to the relevant home Office immigration requirements and regulations.

UK-Med is an NGO providing emergency health support in times of crisis and humanitarian emergencies.  We provide clinical support, as well as training and capacity building for health professionals around the world, with particular focus on countries vulnerable to outbreaks, natural disasters or with weakened health systems due to complex emergencies. As a key partner of the UK Emergency Medical Team (UK EMT), we work closely with FCDO and the WHO, but we are also growing our own programmes.  Our work has never been more vital, with disease outbreaks and disasters becoming more frequent, complex, and severe.

The post holder will play a significant role as a senior leader of a humanitarian NGO whose work has never been more important.  Our Operations Directorate provides operational coordination, grant and programme management and logistics support for our humanitarian health programming in highly complex context.  Following a period of significant organisational growth, the directorate has developed significantly under the current leadership.

The Operations Director is a key member of the Senior Management Team (SMT) and responsible for the management of the field offices and the over quality implementation of Emergency Medical Team’s responses across the globe.

We are seeking to recruit a highly flexible and motivated Operations Director to take the directorate to the next level and embed the work and systems of the team. Our new Operations Director will be an established senior professional in humanitarian operations management with previous experience in NGO senior leadership.

You will bring both the expertise to develop our systems and processes, and the flexible, can-do attitude to ensure effective day-to-day delivery while systems are developed.

As the Operations Director, you will play a key role in shaping and executing our operations strategy, overseeing comprehensive operations management, enhancing security protocols, and optimizing logistical processes.

You will oversee the following team of 3 department functions, Operations, Security and Logistics, Within the Operations function, your oversight will extend to an Operations and Business Development Manager, one Senior Operations Manager, and two Operations Managers, each overseeing two Operation Officers, resulting in a total team of six. In the Security function, you will have direct management of the Security Advisor, while in the logistics function, you will manage the Associate Director of Logistics, who leads a team comprising eight staff members.

This is a fantastic opportunity for an ambitious, capable professional to join a rapidly growing organization at a pivotal point in our development. Your contribution will be critical in elevating our operations in line with the organization’s growth and mission.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through humanitarian work.

UK-Med is a growing and developing organisation with a committed team of staff, volunteers, and members

To apply:

We strongly recommend that you read the Candidate Information Pack – Operations Director – October 2023 before applying for this role.

To apply, please submit a current CV and answer the application questions:

Please apply below, as soon as possible and no later than 12:00pm Monday 20th November 2023.


UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse.  We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion.  We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

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